Support & FAQ

Explore answers to common questions about your upcoming adventure here. Get ready for a seamless and exciting journey!

How can we help you?

Making a reservation is easy! Simply navigate to our ‘Reserve Now’ page, select your desired tour or activity, choose your preferred date and group size, and follow the prompts to complete your booking.

Age requirements vary depending on the activity. Details can be found on each activity’s page. We offer a diverse range of experiences suitable for all ages.

We understand that plans can change. Refer to our cancellation policy on our website for information about cancellation fees and procedures. We recommend contacting our customer support for assistance.

While we love animals, pets are typically not allowed on tours due to various factors. However, service animals may be accommodated. Contact us in advance for specific guidelines.

Pack essentials like comfortable clothing, sturdy footwear, sunscreen, and a water bottle. Specific requirements may vary depending on the tour, so check our provided packing list for guidance.

Yes, we offer special rates for group bookings. Gather your friends, family, or colleagues and reach out to our group reservations team for personalized assistance and pricing.

Transportation availability varies by tour. Some tours include transportation, while others require you to arrange your own. Check the tour details for transportation options.

Your safety is our top priority. We adhere to strict safety standards and guidelines. Our experienced guides and staff are trained to ensure a secure and enjoyable experience

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